Delivery, considered from order to arrival.

Orders are reviewed before fulfillment to confirm product availability, destination eligibility, and the appropriate delivery method. Processing timelines may vary by item, supplier, and delivery location.

We will contact you if an order requires additional information, a delivery appointment, or a revised fulfillment timeline.

Domestic delivery is intended for addresses within the United States. Available delivery methods, estimated timing, and any applicable freight charges will be confirmed before an order is released for fulfillment.

Oversized, heavy, or specialty products may ship by freight carrier and may require a scheduled delivery appointment. Threshold delivery, room-of-choice delivery, assembly, and removal services are only included when expressly confirmed for the item.

International delivery is evaluated on an order-by-order basis. Product availability, carrier restrictions, destination requirements, and freight options must be confirmed before an international order can be accepted.

Customers are responsible for applicable import duties, taxes, customs fees, brokerage charges, and local compliance requirements unless we confirm otherwise in writing. Delivery estimates for international orders are not guaranteed and may be affected by customs processing.

Shipping rates are based on the product, destination, delivery method, and any required freight services. Final shipping charges and delivery details will be provided before fulfillment.

When tracking is available, we will share it after the carrier accepts the shipment. Freight deliveries may use appointment scheduling instead of standard parcel tracking.

Please contact us as soon as possible if an address needs to change. Changes may not be possible after an order has entered fulfillment or been transferred to a carrier.

Inspect freight shipments at delivery and note visible damage with the carrier before signing whenever possible. Contact NORTHPINE LIVING promptly if an item arrives damaged, incomplete, or materially different from your order.